How to delete your user account

If you're looking to delete your User Account, this article will guide you through the process of user account permanent deletion.

IMPORTANT!

  • You’ll lose all the data and content in this account
  • If you change your mind, you will not be able to recover the account. Re-creating the account using the previous credentials will create a new user account with a new user-ID

If you wish your data to be erased (deleted) from the App, please contact us via email:


Account deletion process

  1. Log in to your User Account.

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  2. In the upper right-hand corner, hover over 'My Account'and select 'User Profile' from the dropdown.

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  3. Click on the 'Delete account' option.

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  4. A notification about permanent account deletion will appear, to continue, please click the 'Continue' button.

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  5. A banner will notify you of successful action, and an email will be sent out to your email address. Please log out from your profile.

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  6. Please check your mailbox for an email from Sonarworks Accounts. To complete the account deletion, please click on the 'Delete my account forever' button:

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  7. You will be redirected to the Sonarworks page and final confirmation will be shown:

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