How to clear cache/data from SoundID app? [Android]

If you're having issues with the SoundID app on your Android device, we recommend clearing app cache and data, so the next time you use the app, it will download everything it needs from the internet like it did the first time you used it.

Here's how to perform the action your Android device

1. Open Settings > Apps
2. Find and select the SoundID app
3. Tap Storage
4. Tap Clear Cache to clear the app cache. Tap Clear Data to erase the data associated with the app

If you have the application on your Home screen

1. Tap and hold the SoundID app icon
2. Tap on the (i) icon or select the App information option from the pop-up menu
3. Tap Storage
4. Tap Clear Cache to clear the app cache. Tap Clear Data to erase the data associated with the app

If you require additional assistance you can reach out to support by submitting a support request below.