If you're using the BlackPlayer EX app this article will help you set it up, so it's ready to work with SoundID app.
BlackPlayer EX settings
- Launch SoundID app
- Launch BlackPlayer EX app
- Tap three lines (top-left corner) and select Settings
- Audio > Select Equalizer
- Change to Stock Equalizer
- Playback a song
SoundID connected notification
The change should take place immediately, and you will notice a SoundID notification in the app drawer. If this didn't happen, try pausing/playing the track, or going through the Audio output change one more time.
If you require additional assistance you can reach out to support by submitting a support request below.