This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you. To find out more about the cookies we use, see our
Privacy Policy.
Can't Run SoundID Installer on Mac 10.13 High Sierra
Sorry to hear you are encountering an issue! I can recommend checking out our guide for installation issues on Mac: SoundID Reference installation issues on macOS (the article does refer to our SoundID Reference product, but the suggestions mentioned are applicable to SoundID Listen). In addition, consider checking your firewall and antivirus settings to make sure the application is not being blocked or blacklisted. You can also check the hosts directory on your machine and delete any Sonarworks domains that are listed (access it via: Finder > Go > Go to Folder: /private/etc/hosts) and attempt running the installation again. Hopefully this helps with getting the app installed!
1 comment
Hi Sam,
Thanks for reaching out!
Sorry to hear you are encountering an issue! I can recommend checking out our guide for installation issues on Mac: SoundID Reference installation issues on macOS (the article does refer to our SoundID Reference product, but the suggestions mentioned are applicable to SoundID Listen).
In addition, consider checking your firewall and antivirus settings to make sure the application is not being blocked or blacklisted. You can also check the hosts directory on your machine and delete any Sonarworks domains that are listed (access it via: Finder > Go > Go to Folder: /private/etc/hosts) and attempt running the installation again. Hopefully this helps with getting the app installed!