Zane

1. Community
2. Feature Requests
3. Can't Run SoundID Installer on Mac 10.13 High Sierra

Hi Sam,Thanks for reaching out! Sorry to hear you are encountering an issue! I can recommend checking out our guide for installation issues on Mac: SoundID Reference installation issues on macOS (t...

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• Zane
• Edited February 28, 2023 08:08
• 0 votes

1. Community
2. General Discussion
3. I need a prior version immediately before 5.0.2 (Build 167)

Hi Eduardo,Thanks for your comment, sorry to hear there is some issue with the 5.3. update.If the CPU spikes are occurring with the plugin in your DAW on an M1 machine, we have resolved this issue ...

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• Zane
• Edited February 28, 2023 08:07
• 0 votes

1. Community
2. General Discussion
3. I need a prior version immediately before 5.0.2 (Build 167)

Hi Cameron,So sorry to hear about that! We are planning on an Windows 11 compatibility update release during February (although some delay might occur). I recommend checking in with our article reg...

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• Zane
• Edited February 28, 2023 08:05
• 0 votes

1. Community
2. General Discussion
3. SoundID Listen on Mac "unable to approve changes."

Hi,Thanks for reaching out!SoundID Listen is not currently supported on macOS 12 or M1 machines, this is why there may be some trouble with installing it on your system. I'm afraid we also don't ha...

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• Zane
• Edited February 28, 2023 08:05
• 1 vote

1. Community
2. General Discussion
3. SoundID se bloque à la deuxième utilisation

Bonjour David, Merci pour votre message. Je suis vraiment désolé d'apprendre cette situation. Je peux confirmer que je vois une demande d'assistance active auprès de notre équipe et que de plus amp...

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• Zane
• Created September 29, 2022 08:24
• 2 votes

1. Community
2. Feature Requests
3. SoundID Reference not happy with Analog Heat Mk II

Hi Keith,Thanks for your post, apologies for the belated attention to it.Could I please ask you to add this post in our SoundID Reference community section here? This will help keep the topics rela...

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• Zane
• Created September 14, 2022 14:52
• 0 votes

1. Community
2. Feature Requests
3. Sound I’d systemwide + UAD Apollo Twin x

Hi Danton, thanks for reaching out! It appears you have made this post in our SoundID mobile app community section. I'd like to invite you to create posts regarding SoundID Reference in its dedicat...

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• Zane
• Created December 29, 2021 09:34
• 0 votes

1. Community
2. Feature Requests
3. Sound ID for Avid MTRX Studio?

Hi Marcellus,Thanks for your post!We hope to add more product integrations in the future, so thank you for sharing your request with us! If there is a product you wish to be integrated with SoundID...

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• Zane
• Created November 29, 2021 10:44
• 0 votes

1. Community
2. Feature Requests
3. Add 'Reset playback engine' option in menu bar

Hi Richard,Thanks for your post, and our apologies for the belated attention to it! Sorry to hear you are encountering some issue with the audio after booting up your computer, this definitely does...

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• Zane
• Edited November 11, 2021 18:17
• 0 votes

1. Community
2. Feature Requests
3. Remember all presets and settings when updating SoundID

Hi Mark, Thanks for creating this post, and our apologies for the belated attention to it from our side!   Sorry to hear you are encountering this issue, I can definitely see how it can be inconven...

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• Zane
• Created November 11, 2021 17:33
• 0 votes