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Hi Ave Cortes, thanks for reaching out! We indeed haven't had a chance to calibrate this model for the average profile yet, but hopefully we can get to it at some point in the near future. I have t...
Hi Raul Bordignon, thanks for your post!The SoundID app is currently available only in English. Hopefully, we can support more languages in the future, feel free to share the language you are inter...
Hi Alex Polyakov, thanks for your post, sorry to hear you are encountering an issue!Can you let us know if you set up your SoundID account on an iOS or Android device initially?
I will also open up...
Hi Louie He, thanks for your post, sorry to hear there is some trouble with SoundID Reference Measure!I noticed you had submitted a support ticket and you were able to finish the measurements succe...
Hi kusch.stefan, thanks for your feature request! (Very sorry about the delayed response to this post!)At the moment, such a feature is not planned for SoundID, but we'll take note of it, thanks fo...
Hi kusch.stefan, thanks for your post! The profiles that you adjust with the Custom EQ feature can be saved as new profiles. This means that you can switch between your saved profiles as needed."I ...
Hi salvatorealessandrini, thanks for your post!We haven't had a chance to calibrate this brand's headphones yet, but we'll hopefully get to it in the near future. Can you let us know whether there ...
Hi Ricardo,Thanks for your post here! My apologies for the quite belated response though, hopefully this may be useful for others who stumble upon this post.It is the Zero latency filter used for t...
Hi buchanan67, thanks for your headphone request!I have taken note of this for our audio team and I hope we can have this model added at some point in the future :)
Hi Keith,Thanks for your post, apologies for the belated attention to it.Could I please ask you to add this post in our SoundID Reference community section here? This will help keep the topics rela...