Zane

Hi martin.lande, thanks for reaching, sorry to hear there is some trouble encountered.Before we proceed further, could you please check whether deleting the SoundID Reference standalone app's confi...

Hi Antoni Siemion, thanks for reaching out!SoundID currently supports only headphone calibration, thus we would not recommend using the app with another output option such as speakers as we can't g...

Hi kamran tasdighi, thanks for your question!The SoundID calibration effect will be applied on your mobile device's output, so if you don't have headphones connected, the effect will be applied to ...

Hi Ave Cortes, thanks for reaching out! We indeed haven't had a chance to calibrate this model for the average profile yet, but hopefully we can get to it at some point in the near future. I have t...

Hi Raul Bordignon, thanks for your post!The SoundID app is currently available only in English. Hopefully, we can support more languages in the future, feel free to share the language you are inter...

This issue has been reported to our team for further investigation - at the moment we don't have an ETA for the fix though. If anyone else is encountering this issue, please feel free to also submi...

Hi Alex Polyakov, thanks for your post, sorry to hear you are encountering an issue!Can you let us know if you set up your SoundID account on an iOS or Android device initially? I will also open up...

Hi Louie He, thanks for your post, sorry to hear there is some trouble with SoundID Reference Measure!I noticed you had submitted a support ticket and you were able to finish the measurements succe...

Hi kusch.stefan, thanks for your feature request! (Very sorry about the delayed response to this post!)At the moment, such a feature is not planned for SoundID, but we'll take note of it, thanks fo...

Hi kusch.stefan, thanks for your post! The profiles that you adjust with the Custom EQ feature can be saved as new profiles. This means that you can switch between your saved profiles as needed."I ...